Standard (non custom)
mattresses come with a 30 Day Comfort Exchange. See
Warranty Information for details.
Heart and round shaped mattresses are considered custom mattresses.
Prices
do not include shipping.
We do not warranty allergies. Customers are responsible for all
shipping charges (one-way discounts on mattresses may apply for
certain mattresses.)
All
our mattresses are handmade and can vary up as much as 1" in size.
Mattress
freight quotes. Most of our mattresses, & sets are
shipped
freight prepaid: meaning that the actual shipping charges are paid
with the rest of the order. Standard mattress quotes are to the
curb. Additional charges may apply (stairs, to the door, inside
delivery, etc). For products that are not mattresses or sets, please
use our shipping chart on our order forms.
Whenever signing for freight, always sign "SUBJECT TO INSPECTION".
Write us with the details for custom made sizes. It does
cost more to make custom made items than our items listed on this
site. All mattresses listed on
EcoMattress.com are considered custom made
mattresses.
Other Questions? The best way to contact us is by email 24 hours
a day 7 days a week at
service@ecochoices.com. You can also contact us by fax at
626-969-3717 or by phone Monday through Thursday, 9am-3pm, at
626-969-3707.
Mattresses (with the exception of the
organic cotton innerspring mattress which requires a doctor's
prescription) have been fully certified by 3rd party testing and
they exceed the requirements of the federal law 16CFR1633 without
using a synthetic fire barier. The law is scheduled to go into
effect on January 2008.